Edna Ramon

“I was out of the office Monday and Tuesday. I would like to take this time and say thank you. Pat yourself on the back and take a bow. Its dedicated people like you that make mistakes forgettable. You went above and beyond for me and I appreciate ALL YOU did to communicate with me regarding the status of my wheelchair cushions. Again, thank you thank you thank you.”

Robbin Crawford
Healhsouth Rehabilitation Hospital

Amit Guru

“My name is Andrea, with Arizona Hand Therapy, LLC and Amit Guru is our personal representative for North Coast Medical. I would just like to let you know that he is such a joy to work with. He is very pleasant, knowledgeable, and hard working. He has always done his best to research the products for me and answer any questions that I may have. I appreciate everything he has done for us and would just like to let you know what a wonderful person he is and you should feel fortunate to have such a dedicated employee.”

Thank you Amit!

- Andrea Marquez.

Heather Swan

“I spoke with Heather Swan this afternoon and she was very patient with me. I am handicapped and I am not real computer literate when it comes to shopping online. She was very thorough, professional, patient and kind. She did not lose patience and continued to make sure that I knew what I ordered from the start of the transaction. It is with employees like Heather that I will continue to recommend your company!”

Thank you Heather!

- Jeanette Kowalski.

Ginger Jackson

I am writing on behalf of Ginger Jackson, Sales Representative, from Gilroy, California.  Ms. Jackson has worked tirelessly to assist in meeting deadlines for me.  She is fast, efficient and most of all patient.  She is one who listens and gets the job done right the first time.  I have immensely enjoyed working with her in meeting the challenges and demands my hospital and department requires.  She is truly an asset to your team.  I cannot express my sincere gratitude for her ability to stay on top of requests made in my efforts to meet my deadlines as well as goals.  Again, her pleasant personality and willingness to go the extra mile does not go unnoticed.  She is one to be proud of.  Should you have any questions, please contact me direct.  Thank you and look forward to continuing business with you.

Regards,

Gloria J. Jeffery, OTR

LifeCare Hospital of Fort Worth

Director of Physical Medicine and Rehabilitation Services

Karra Vito Cruz

“I am writing you to commend Ms. Karra Vito Cruz for the outstanding service and patience in my recent transactions with North Coast Medical. She was prompt and courteous with her replies to my every question. I have Parkinson’s and my therapists recommended your company. I can see why as I am very pleased with the items that now help make my daily life easier. I plan on placing another order soon and look forward to using your companies products. As I told Ms. Cruz, you have a 54 year old lifetime customer and ‘apostle.’” - Scott Tellgren

FeatherLite™ Reacher Story

FeatherLite™ Reacher, the gift that keeps on giving.

From Barbara Anderson in Julian, PA:

I wanted to let you know just how valuable your “FeatherLite Reacher” is.  It saved my 93-year-old mother’s life three weeks ago.

As a consequence of osteoporosis, her hip bone broke and she fell to the floor in her Independent Living apartment. Having forgotten to wear her emergency button, and in great pain, she was able only to crawl a few inches to her “FeatherLite Reacher” which was leaning against the wall. She grabbed the Reacher and was just able to reach the emergency button which was hanging on her walker. She pulled it off, pressed the button, and help arrived. Had she not been given the Reacher as a gift, she would still be calling for help on the kitchen floor — if she was lucky! We are considering gold-plating the Reacher! At the very least we can let your company know what a fine and useful product you carry.

Since my mother’s hospitalization and rehabilitation, I have learned of a wide range of amazing gadgets which some very clever and caring folks have invented to make life easier — and in some case, POSSIBLE, for people.

Thank you!!!