We have dedicated nearly four decades to the manufacturing and distribution of occupational, hand, and physical therapy products while delivering the service our customers have come to expect. However, as the needs and expectations of our customers change over time, sometimes we need to make big changes in order to satisfy them. We begin our very first blog by saying thank you to all who were patient as we moved into a new building, opened an east coast warehouse, developed new technology, new equipment, and a new direction: The Future.
The changes we made were vital to adapt to the future. Our old building was like an old pair of shoes: comfortable, worn in. Moving into the new location, while it was only 15 minutes down the freeway, was like changing into a new pair of shoes; they may be better than the old pair, but they needed a few Band-Aids until they fit just right. With the help of those Band-Aids, North Coast Medical was able continue to serve our customers needs while we “wore in our new shoes,” and settled into a location that was a better fit for us.
The new location marked a big move in the right direction for our company. It symbolized a new chapter for us, and as exciting as that was; it was a lot of hard work. But it was those early mornings with hot coffee and the late nights with rain pounding on the roof top that we spent as a team working diligently together that led us to be where we are now. When the move was complete, we looked around and saw that we were not alone. We were surrounded by a team, a family. From our home we invite you in and say “Welcome”; it feels good to be home.